The Food Department

Photo:An advertisment for the away from home food delivery service

An advertisment for the away from home food delivery service

Photo:The self service food hall at John Barnes, said to be one of the first self service departments in London

The self service food hall at John Barnes, said to be one of the first self service departments in London

By Jonathan Blatchford

The famous food

John Barnes reported its first £1000,000 turnover in 1948. Much of the store’s successful came from its now famous food department. By the 1950’s, the John Barnes food department had been long established in the basement of John Barnes. The photograph below, taken in 1936, shows the plethora of meats available to customers, just one aspect of the food hall that saw people travel for miles to visit it. Just prior to the Second World War, London experienced an influx of refugees, eager to escape persecution abroad. They brought with them substantial appetites and a taste for exotic food, which was excellent news for John Barnes.

First to go self service

In 1952, the branch’s food department was one of the first in London to go self-service, doing so in 1952, a full three years before Waitrose opened their first supermarket. By this point, with the end of rationing, customer demand for ordinary food-stuffs drove sales considerably.

Making half of the store’s total profits

In 1953, John Barnes started their own ‘away from home’ food delivery service. A specially devised team prepared, packed and delivered food straight to the customer’s holiday address! It was also in these years that Waitrose products began to be stocked in the food-hall. Success continued to come, and by the 60’s it had become apparent that over half of the department store’s profits were made in the food department. Therefore, when John Barnes closed in 1981, it was taken over and turned into a fully functioning Waitrose.

This page was added by Jonathan Blatchford on 14/08/2014.
Comments about this page

At the time when John Barnes was a Department Store, it had a very successful and popular Food Hall. The Food Hall had a number of Service Counters:- Meat, Provisions, Delicatessen. Baker and unique to the Partnership at that time, a Fish Department.

There was no central buyer for fish, so the Department Manager went to Billingsgate Market, most mornings, very early and bought the Departments requirements for that days trading. The stock would then arrive at the store by lorry, at about 8:30/9:00am. The Department staff would then have a very busy period unloading the lorry, getting the new stock on display, but continuing to serve customers.

The Department Manager at that time was 'George Humphreys' (no relation) and as a daily visitor to Billingsgate, was well known to the Market Traders. One year he was invited to a week on a fishing trawler, owned by one of the market firms. On returning to work the following week, he said it was one of the hardest weeks work he had ever done!

By Reg Humphreys
On 04/08/2015

I've added some comments on the Waitrose Memory Store regarding the handover to Waitrose, quite an experience!

By Terry Hammond
On 28/09/2015